WebHotelBookings Cancellation Policy
Third Party Supplier Cancellation Policies
WebHotelBookings.com users understand that all hotel properties, vacation rentals, tour operators and travel suppliers featured on our platform set their own cancellation policies dictating whether refunds, credits or changes are allowed on prepaid reservations.
Reviewing Cancellation Policy Details
Each supplier’s cancellation policy with complete details is provided during the booking process for any hotel room, vacation rental, travel package or other product on our website. Users are expected to review all cancellation terms before finalizing and prepaying for bookings.
Cancellation Deadlines on Confirmations
Key cancellation policy elements like non-refundable dates, required notice periods to make changes, and refund eligibility conditions after cutoff dates are prominently displayed on your WebHotelBookings.com booking confirmation email received immediately upon completing a reservation.
How to Cancel or Change an Existing Booking
If you need to cancel or alter an existing hotel, rental car, tour, or Flight booking made through WebHotelBookings.com, you must submit cancellation requests via email or phone to our support team within the timeframe stated on your confirmation before the indicated policy cutoff date.
No Refunds After Check-in
For hotel stays, no refunds are permitted for early checkouts after arrival and completing the check-in process onsite. Unused nights during a hotel reservation stay are non-refundable once you have arrived and are registered.
No-Show Penalties
Additionally, any “No Show” bookings where the guest does not arrive at a hotel or vacation rental on the booked arrival date are generally subject to a one-night room and tax penalty or complete forfeiture without refund depending on supplier policy. The room is deemed occupied and non-refundable once the cutoff cancellation time passes.
Non-Refundable Periods
Refunds unfortunately cannot be issued by WebHotelBookings.com for any bookings made during non-refundable periods outlined in applicable cancellation policies. We also cannot make exceptions or retroactive refunds beyond the third-party supplier’s posted cancellation rules and cutoff dates.
Carefully Review All Cancellation Policies
You are advised to carefully review all cancellation terms and procedures including required notice periods before confirming or prepaying for any hotel, rental or travel bookings. Please contact us with any other cancellation related questions pertaining to your specific reservations!
