WebHotelBookings Refund Policy

Refund Eligibility

In certain circumstances, WebHotelBookings.com users may be eligible for partial or full refunds on unused prepaid hotel rooms or vacation packages. However, refund eligibility determination depends entirely on the specific cancellation policy of your booked hotel property, rental management company, or travel tour operator.

Review of Third Party Supplier Cancellation Policies

These third party supplier cancellation policies with complete details on any non-refundable portions or periods are prominently displayed during the WebHotelBookings.com booking process for your review. As an intermediary site, we do not set supplier cancellation rules.

How to Request a Refund

If you need to cancel a prepaid hotel, vacation rental, or complete trip package booked through WebHotelBookings.com, you must submit your refund request by email or phone within 14 calendar days after the original scheduled check-in or travel start date. As we are a third party booking platform, your cancellation and refund will be handled directly by the relevant hotel, rental company, or tour operator according to their posted policies.

Limitations on Refundable Amounts

Any refunds issued are strictly limited to amounts paid directly to WebHotelBookings.com at the time of initial purchase. Refunds do not include any additional outside costs incurred by customers around the initial booking like travel insurance premiums, currency exchange fees, bank transaction charges or interest expenses.

Refund Processing Timeframe

For approved refunds, we aim to process the reimbursement amount back to the original method of payment used at booking generally within 30 business days after the funds are released and received from the property, rental, or travel supplier. Customers are responsible for ensuring original payment accounts remain active and usable during this period to receive owed refunds.

Refund Policies on Multiple Bookings

If you booked multiple separate travel components like flights and hotel together as a package through WebHotelBookings.com, be aware that each item may be subject to different cancellation policies and penalties. Refund eligibility will be determined separately for each segment based on the respective airline, hotel, rental car or tour provider policies.

Carefully Review All Policies When Booking

We will attempt to secure the maximum permissible refunds on your behalf from suppliers. But we advise carefully reviewing all cancellation policies thoroughly before booking travel arrangements and confirming purchase transactions to fully understand cutoff dates affecting your refund rights if plans change unexpectedly. Please contact us if you have any other questions on cancellations or refunds for upcoming bookings!